FAQ (Frequently Asked Questions)
1. Question: How to log-in
Answer: Below is the log-in procedure for existing registered members’ who got the access password for the website.
Step 1: Click ‘LOG IN’ at the top-right of the screen.A new screen will open.
Step 2: Enter user name and password in the respective fields.
Step 3: Click ‘Log in’ to get your account access.
2. How to change password or other profile information?
Answer: Below is the procedure for the members who can log-in and want to change password
1. Log-in with user name and current password
2. Select 'My Profile'
3. Select 'Edit' option
4. Enter 'Current Password'
5. Enter new password in 'Password'
6. Re-enter new password in 'Confirm password'
7. Click 'Save' at the bottom
You can update other profile information is the same way.
3. Question: How to get log-in password?
Answer: Below is the log-in procedure for registered members’ who doesn’t have or forgot the access password for the website.
Step 1: Click ‘LOG IN’ at the top-right of the screen.A new screen will open.
Step 2: Click ‘Request new password’ at the left-bottom (above ‘Log In’).A new screen will open.
Step 3: A new screen will open. Enter ‘User name’ or ‘email address’. Click ‘Email new password’.
Step 4: Check your email for new password
4. Question: How to get username and access password for new registered user?
Answer: Below is the procedure for registered members’ to get the ‘username’ and access ‘password’ for the website.
Step 1: Click ‘MEMBERS’ in the main menu. Search your name which is your ‘user name’.
Step 2: Then follow rest procedure mentioned in in point #2.
5. Question: How to get username and access password for ‘Not Member Yet’ user?
Answer:Below is the procedure for ‘Not Member Yet’ user to get the ‘username’ and access ‘password’ for the website.
Step 1: Click ‘MEMBERS’ in the main menu. Search your name which is your ‘user name’.
Step 2: Click on your photo. A new screen will open.
Step 3: Click on ‘This is ME!’. A new screen will open. Fill the respective field and click ‘Submit’.
6. Question: How to get username and access password if your name is not in the MEMBERS list?
Answer: Below is the procedure to get the ‘username’ and access ‘password’ for the website if the name is not in the MEMBERS list.
Step 1: Click ‘LOG IN’ at the top-right of the screen. A new screen will open.
Step 2: Click ‘Request Access Information’.A new screen will open.
Step 3: Fill the respective fields and click ‘Submit’. You will receive email with further instructions.
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